Phase I: Seeding the Vision
Exploring and building awareness of Bus Rapid Transit (BRT)
BRT Study Group
2015 Backdrop
As the BRT report was being finalized, Boston was hit with a series of four winter storms in quick succession, each dropping more than a foot of snow. The storms paralyzed the MBTA rapid transit system for weeks due to issues with tracks and trains. Boston’s buses kept the city moving.
BRT Brand Development
Communicating what a better bus experience could look like
In developing the report, project consultants faced two early challenges that influenced the direction of the project moving forward: BRT was so underutilized in the United States, the team lacked any pictures or renderings that could feel relatable to people in the region; and transportation reports were generally so technical as to be impenetrable to everyday people.
Barr and the group deemed that the BRT report and any subsequent BRT advocacy should be different. We paired a creative director and a communications firm to ensure that throughout the initiative, the conversation around BRT would be engaging and inspiring, focused on people (not infrastructure), and inclusive to a wider community of people, beyond experts.
Ad Hoc Industries
The BRT report visually connected the dots between BRT possibility and Boston’s current infrastructure via graphic overlays like this example of a BRT bus in the Nubian Square station in Roxbury – with a person in the forefront.
As a subset of the Study Group moved from research to education and advocacy, the effort got its name, BostonBRT, accompanied by a colorful, eye-catching brand.
Learning from the Best
With the lessons of the report in hand, the nascent BostonBRT initiative began a campaign of education and listening with local elected officials as well as civic, business, and community leaders to determine which of the five corridors in the report might appeal to them for further exploration.
To help paint a picture of the interventions that would improve the bus rider experience, Barr sponsored multiple study tours to Mexico City, where local leaders rode the city’s gold standard BRT system themselves.
Through these trips, along with briefings and community events, local leaders over time became more familiar with the consistent challenges (such as traffic congestion and long boarding times) that create a poor bus experience as well as the specific, practical changes that can speed up the system and make it more reliable for riders (such as dedicated bus lanes or all-door boarding).
A movement in support of better buses for all was growing.
News Articles about Boston Learning from Mexico City's BRT System
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Boston Globe: Mexico City’s transit solution could be ours: better buses
Could Mexico City be a model for our transportation woes? It’s no secret that the people of Massachusetts are concerned about the state’s transportation system. Lack of reliable and efficient transit options threatens business growth, limits economic opportunities, and diminishes our ability to respond effectively to climate change.
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WBUR: What Boston Can Learn From Mexico City's Bus Rapid Transit System
The next big thing in transportation might be the old city bus — re-imagined. BRT is an innovative system that has improved commutes in cities around the world. Boston is testing it out. Mexico City already has what many experts consider one of the best systems in the world. And it may offer lessons for how to make bus rapid transit work.
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Boston Globe: More bus lanes are coming to Boston
Bus lane fever is spreading in Boston. City officials say they will be testing at least two new bus-only lanes this year after riders on Washington Street in Roslindale saw major improvements from a bus lane that opened there in 2018. Up next are Brighton Avenue and North Washington Street.